Telephone: 0121 3828833

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We aim to resolve complaints at the earliest possible opportunity. If your complaint relates to the sale of a financial product and you feel it has not been resolved to your expectations, you have the right to refer your case to Financial Ombudsman Service.

To contact the FOS, please call: 0300 123 9123

Or alternatively, you can write to the FOS via:

Financial Ombudsman Service 
Exchange Tower, London
E14 9SR
Email: complaint.info@financial-ombudsman.org.uk

 

Treating customers fairly is a core principle at Red Rose SsangYong. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle please contact Adrian Fox (email and telephone number) providing your contact information and details of your complaint.